Support

Write to hello@versobible.com. A person answers, usually within two working days. Telling us your device (phone model and iOS or Android version, or your browser), and in the app the Verso version (Home → Settings → Version), makes it much faster.

Common questions

A study reads wrong, or says something I disagree with

Tap Report a problem with this study at the end of the study, or send us the verse reference and what is wrong. Studies are AI-assisted and checked automatically before they appear, but no check is perfect, and we correct or remove what does not hold up.

Studies won't load

Studies are part of Verso Plus and need a connection; the Bible itself needs neither. If you are online and a study still fails, it is probably us — try again shortly, then write to us.

Using Verso on the web

Open app.versobible.com in any browser, on a phone or a computer. Reading and search keep working offline after your first visit. Sign in with the same Verso account as on your phone to see your library and your Verso Plus there.

My saved verses and notes are missing on another device

Sign in with the same Verso account on both (Settings → Account): your saved verses, notes, plans and progress then sync through your account, between iPhone, Android and the web. On iPhones that aren't signed in, they sync through iCloud instead, so both must use the same Apple Account with iCloud on. On Android without an account, they don't sync between devices, but they're in your phone's backup to your Google account and come back when you set up a new phone from that backup. Either way, a change can take a minute to arrive.

The sign-in code didn't arrive

Check your spam or promotions folder and that the address is spelled right. Codes come from hello@versobible.com and expire after 10 minutes; tap "Send a new code" for a fresh one (a few per hour at most). If none arrive, write to us.

The widget isn't updating

Remove and re-add the widget, and make sure Verso has been opened at least once since the last restart. The verse rotates through the day; with Verso Plus you can also pin one from a study.

I'm not getting my daily reminder

Check that notifications are allowed for Verso: on iPhone, Settings → Notifications → Verso; on Android, your phone's Settings → Notifications (or Apps → Verso → Notifications; the names vary by phone). Then check the reminder toggle and time in Home → Settings.

Which translations are included?

In English, the Berean Standard Bible, King James Version and World English Bible, and on iPhone the Catholic Public Domain Version; in Spanish, the Reina-Valera 1909 and two modern Bibles, the Biblia Libre Latinoamericana and the Biblia Libre para el Mundo, which on iPhone also come with the deuterocanonical books. The Catholic Bibles have all 73 books. All are public domain. More translations depend on licensing, which we are working on.

Subscriptions, refunds and cancellation

Bought in the iPhone app: manage it in your Apple Account settings. Bought in the Android app: in the Play Store app, your profile picture → Payments & subscriptions → Subscriptions. Bought on the web: Settings → Verso Plus → Manage subscription, or the link in your Paddle receipt. See Refunds & Cancellation.

Deleting your account and data

If you have a Verso account, delete it in Settings → Account → Delete account, on iPhone, Android or the web, or write to us. That removes your email, your synced library and your subscription record from our servers. It doesn't cancel a subscription, so cancel that first where you bought it. Your devices keep their own copy: deleting the app removes the phone's, and you can delete Verso's iCloud data from Settings → Apple Account → iCloud. Without an account, if you subscribed and want the record tied to your anonymous subscription identifier removed, ask us. The details are on Delete your Verso account.